Verify identity and operating profile
Brands, salons, stylists, and creators submit identity, business, category, policy, and payout readiness signals.
Sentinel + CRMSeller studio
Open a store, profile, or channel.
Snatched lets brands, salons, stylists, creators, and verified users publish content-led commerce without bypassing marketplace trust.
Forms intakeCRM ownerSentinel verificationDocuments attached
Onboarding flow
Seller studio follows Septimius, not a parallel stack.
Attach documents, policies, and forms
Returns, consultations, deposits, consent, aftercare, and seller terms become reusable documents/forms.
Documents + FormsCreate products, services, and placements
Products and services are linked to content placements, channels, sellers, and visible trust proof.
MarketplacePublish content-led commerce
Channels carry tagged products and bookings while KORA, notifications, and knowledge support the user journey.
KORA + Notifications + KnowledgeMandatory contracts
Every Snatched surface knows its Feature App owner.
Feature AppMandatory truthWebsite surfaceFuture app surface
MarketplaceProducts, services, cart intent, orders, seller inventory, product placement.Product cards, product detail, channel tagged products, bag.Customer app checkout, seller inventory, admin order operations.
FormsConsultation, seller application, returns, deposits, consent, contact capture.Seller studio onboarding, booking request, support/legal forms.Native intake, service booking, seller verification workflows.
CRMCustomer, seller, creator, salon, stylist, lead, and partner records.Profiles, seller applications, KORA routing, waitlist/lead capture.Seller console, admin pipeline, customer account history.
DocumentsPolicies, aftercare, terms, returns, verification artefacts, seller docs.Store policies, product/service detail, legal footer, onboarding checklist.Account documents, admin compliance, booking acknowledgements.
KnowledgeHelp centre, product guidance, seller support, KORA retrieval source.KORA prompts, trust cards, support links, how-to content.In-app support, seller guidance, admin knowledge base.
KORAMandatory assistant entry point on every route.Floating launcher and marketplace assistant panel.Customer, seller, and admin assistant contexts.
NotificationsOrder, booking, seller verification, placement, and support notifications.Booking and seller-studio status placeholders.Push/email/in-app notifications.
SentinelTrust, verification, risk, moderation, and compliance signals.Verified badges, seller profile status, trust cards.Admin risk console, seller verification queue.
RelayCross-app event routing and integration events.All form, save, cart, booking, and onboarding events are Relay-ready.Native app event stream and admin operations.
CalendarBookable services, stylist availability, reminders, rescheduling.Service product detail and booking request.Customer bookings, seller calendar, admin rescheduling.
SendakTransactional communications and campaign-safe messaging.Seller onboarding, booking confirmations, waitlist/support messaging.Lifecycle journeys and seller/customer communications.